Workshops

C o m i n g   t o   A u c k l a n d !      

MOTIVATION  &  COACHING  SKILLS  for PTs and Instructors 

Wednesday August 24^th  2011    

Hours:                 9am – 1pm 
Cost:                   $49  
Venue:                Netfit Training Room – Ellerslie, Auckland  
To book:             Please email:  kris.tynan@xtra.co.nz to express your interest. 
                           Limited places available. 
CECs:                 Available to REPs registered trainers.     

The 4 hour workshop covers     

• Understanding your clients
• Effective & compelling communication
• Powerful coaching
• Motivational skills and strategiesIt will give you the understanding, confidence and  tools to engage and motivate your clients.

“Thank you so much for the course – my confidence has skyrocketed since then and interaction with the gym members is so much easier”      

Interactive Instructor
This workshop is especially designed for new instructors responsible for working on the gym floor. They will gain practical skills to allow them to make proactive contact with confidence and competence.
«Making proactive contact with members
«Being accessible – body language, positioning,
«Building rapport – listening, names, layman’s language
«Recognising ‘at risk’ members
      

“I have found everything I learned really valuable. Members have commented that I pay them lots of attention and I’ve found that by starting off a simple conversation, they often bring up things they need to talk about, brilliant”       

Other References
“Interaction is still a problem on gym floors and Kris’s enthusiastic and engaging workshops can really help to tackle this issue. Our gym teams have all found these workshops really useful to help identify customers using the “flags” and using different communication techniques to engage each customer. The courses definitely help break down barriers and give teams more confidence.”
Marc Jones
Group Sales & Fitness Manager, Aquaterra Leisure, UK      

“Kris has run workshops and given presentations for the YMCA Auckland sites over the last 3 years. Her information is absolutely essential to our business and in addition is delivered in a practical down to earth manner that our instructors at all levels can relate to. Topics have included ‘The Interactive Instructor’ motivational interviewing and communication and retention strategies. Kris has also presented at our annual national YMCA conference over the last 3 years. Her workshops are very relevant to the NZ and UK fitness industry, and the ongoing challenges we face with member retention & instructor communication skills”.
Jo Clark
GM Fitness & Training, YMCA, NZ

      

“We are delighted to have Kris as a regular presenter at FILEX, the Southern Hemisphere’s largest fitness convention. Her sessions are always well received as they are practically focused and have a high take-home value so that delegates start implementing new skills immediately with their clients.”
Amy Bird
Events Manager, Australian Fitness Network      

“A fantastic session, full of useful analogies and insights.  Kris is a guru in this area and has a wealth of knowledge about the Fitness Industry at all levels”
Broni McSweeney
Owner, Catch Fitness

Kris Tynan works in the areas of motivation and customer service in the fitness industry. She writes for various publications and has presented at IHRSA (US) Filex (Aus) Business Grow (NZ) and FitPro Business (UK). She is a REPs registered trainer and NLP practitioner and still works privately with a limited number of weight loss coaching clients, with her own company Lighten Up. She has had extensive experience working with health and fitness clubs and chains and understands first-hand the retention challenges the industry faces. Email her on kris@lightenup.co.nz

Contact details
kris.tynan@xtra.co.nz      

UK mobile: 07981 228475 (from September 21st 2010)       

NZ mobile: 021 2628886 (from January 6th 2011)